Rogelio - Civil Engineer with 10+ years of project management in construction

Managed construction projects, coordinating tasks, timelines, and teams to meet project goals.

Designed engineering drawings and plans for infrastructure projects using AutoCAD software.

Prepared and monitored project budgets to ensure financial efficiency and resource allocation.

Implemented safety protocols and ensured team adherence to industry standards on construction sites.

Drive efficient Order to Cash process operations, including but not limited to, AR Invoicing/Billing, Collections, Cash Application, and Deduction Management., Ability to perform root cause analysis and recognize potential commercial reasons for delinquency issues., Resolve commercial issues causing delinquencies through coordination with all levels of sales personnel, Customer Service, Order/Billing, Sales Administration areas and other departments as needed., Recognize credit risks and escalate when appropriate., Partner with Third Party Provider in the delivery of AR services, providing guidance and assistance for day to day activities., Participate in projects around process transformation, new brand integrations, and system implementations., Engage in and suggest continuous process improvement ideas., Ensure that all activities are performed in the most efficient and effective manner possible.

Technical support for betting website and customer service via chat (up to 4 simultaneous chats).

Manage active database of accounts to follow-up on current, and past due accounts, provide new invoices for customers and follow-up to be paid on the terms agreed.