Rodrigo - Operations Manager with 5+ years in Retail and Hospitality

Led teams and coordinated daily tasks to ensure smooth operations in retail and service environments.

Provided excellent assistance to guests and clients, enhancing satisfaction in hospitality and interpretation contexts.

Communicated effectively in English and Spanish across healthcare, legal, and retail settings.

Managed multiple tasks including reports, bookings, and inventories to optimize workflow.

Utilized Microsoft Office 365 and remote tools for reporting, communication, and operational coordination.

Managed daily operations, including sales, inventory, and customer service., Supervised a small team, ensuring productivity and timely task completion., Prepared purchase orders, invoices, and performance reports to optimize workflow.

Delivered English–Spanish interpretation for healthcare, customer service, and legal clients., Maintained confidentiality, accuracy, and professionalism under pressure.

Promoted mobile products and services to attract new customers., Boosted sales through persuasive communication and product expertise., Submitted daily and weekly reports to management.

Assisted international guests with check-ins, bookings, and local information., Managed tour sales and reservation systems., Ensured excellent service quality and guest satisfaction.