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Rodrigo
Customer Service Representative with bilingual English/Spanish skills
Video resume
bilingual english/spanishnCustomer service representative
Atención al cliente haciendo que cualquier duda aclaración o información sobre el trabajo, debe otorgarse de manera eficiente con empatia, sin entrar en controversias siempre dándole un solución a cualquier necesidad del cliente siempre mantener un tono de voz acertivp , ser muy bueno escuchado y mucha paciencia.
Contact
Tlalnepantla de baz, México, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied effective communication skills to assist clients and resolve issues in a timely manner.
Bilingual CommunicationIntermediate
Communicated fluently in English and Spanish to serve diverse customer needs.
Empathy & Active ListeningIntermediate
Provided attentive and empathetic responses to customer inquiries, ensuring a positive experience.
Conflict ResolutionBeginner
Handled customer concerns calmly to avoid controversies and offer solutions.
Summary
Bilingual customer service representative with experience assisting clients face-to-face and over the phone, emphasizing empathy, clear communication, and problem-solving skills.
Key Achievements
- Provided efficient customer support both face-to-face and via phone in bilingual environment
- Maintained empathetic communication and ensured client satisfaction
- Handled diverse customer inquiries, providing clear and effective solutions
Skills
Customer ServiceBilingual CommunicationEmpathy & Active ListeningConflict Resolution
Published on CazVid - Jul 3, 2025