Experienced in customer support, claims resolution, and teaching English to diverse age groups in bilingual environments.
Provided support through phone and in-person interactions, resolving issues and assisting customers.
Fluent in English and Spanish, used effectively for teaching and customer interaction.
Experience teaching English to children and professionals, developing lesson plans and curriculum.
Proficient in Microsoft Office suite, applied in administrative and educational tasks.
Rapid Pay card
Customer phone calls related with balance information, Card not working problems, Unknown transactions and more
Humana Insurance Center well pharmacy
Orders, Appointments setter and more
Walmart
Covid 19 vaccines, Online orders, Appointments, Order issues and missing packages
First American Home Warranty
Place claims for homeowners, Take care and follow up on customers needs regarding their claims, Help customers to nave their service completed, Assist customer to get the service they deserve
Eco School Qanill
Teach English to kids from 4 to 5 years old
Professor in Science Education
High School Certificate
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Processed homeowner claims and followed up to ensure customer needs were met.
Colegio de Estudios Integrados CEI
Teach English courses to Secretaries as Shorthand, Typing, Spelling, literature and others
