Dedicated customer service professional with extensive experience in diverse roles, skilled in enhancing client satisfaction and operational efficiency.
Expert in providing customer support in both English and Spanish, ensuring effective communication.
Skilled in analyzing situations and making informed decisions to resolve customer issues.
Ability to quickly grasp new concepts and adapt to changing environments and technologies.
Strong capability to understand and share the feelings of customers, enhancing service experience.
J Blanton Plumbing
Cold/ Warm Calling, Customer service
Pro Connect
Front Desk, Customer Service
Teletech
Inbound / Outbound calls, Floor Support
Oportun
Debt Collector, Floor Support
GAIAM INC
Equipment Operator, Inventory Control, Put Away Inventory RF Scanner
Hi, good afternoon. My name is Robert Serrato and I'm a customer service agent by a lingual. I was working for Proconnect and then JBLM plumbing as an appointment setter. And also I was doing dispatch when it was needed. So it's kind of like, you know, rotating sometimes. And that's what I enjoy. I enjoy helping people and doing my job, which I really love doing customer service.
My name is Robert and I'm thirty-eight years old. I currently live here in Mexico. I moved here seven years ago. I do love sports and I also like to spend time with my family at my free time. I have two daughters and I have a wife. I just got married. Also the reason why I made this job is because I love you.
Proficient in managing inventory processes to ensure accurate stock levels and organization.
Norwalk Auto Action
Counter Sales, Costumer Service