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Roberto
Customer Service & Technical Support Specialist with 4 years experience
Video resume
Bachillerato en Ciencias y Letras
Encargado de servicio y atención al cliente, área de soporte técnico. En call center
Contact
Quetzaltenango, Quetzaltenango, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided direct support and assistance to customers, ensuring satisfaction and issue resolution.
Technical SupportIntermediate
Assisted clients with technical issues, troubleshooting, and resolving technical inquiries.
Communication SkillsAdvanced
Engaged with customers effectively through verbal communication in a call center environment.
Problem SolvingIntermediate
Addressed and resolved customer concerns and technical problems efficiently.
Summary
Call center agent with four years of experience in customer service and technical support, dedicated to assisting clients and resolving issues effectively.
Key Achievements
- Gained four years of progressive experience in call center operations.
- Handled customer service and technical support functions effectively.
- Developed strong interpersonal skills through direct client interactions.
Skills
Customer ServiceTechnical SupportCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025