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Project Manager with 10 years of experience in IT services
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Competencies
Applied project management methodologies to coordinate teams and deliver solutions efficiently.
Handled client interactions, understanding requirements, and maintaining ongoing communication.
Managed phases from planning to deployment in software projects to ensure quality and timely delivery.
Supervised and motivated cross-disciplinary teams to achieve project targets effectively.
Education
Summary
Experienced Project Manager specializing in IT services with a strong track record of leading software development projects and managing client relationships.
Key Achievements
- Led multiple project teams in software development, ensuring delivery on time and within scope.
- Managed client relationships resulting in high satisfaction and repeat business.
- Coordinated cross-functional teams to optimize project workflows and deliverables.
Experience
Bilingual agent (customer service, healthcare)
Called persons in the US to offer them the service of American power and gas.
Customer service
Helped people with problems of internet in their phones doing troubleshooting, multitasking, also helping them pay their bills or buy new phones-devices.
Credit analyst
Part of disclosure desk-credit analyst team.
Managing different medical insurances.