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Roberto
Customer Service Representative with diverse experience in insurance and legal sectors
Video resume
Customer Service Representative
Telemarketer and Sales Associate for an Insurance Agencynn•tCold Calling potential insurance customers. n•tSchedule appointments for the different insurance agents of the staff with potential insurance customers to receive quotes and estimates. n•tProvide great quality customer service to prospects and identify their needs. n•tBuild strong commercial relationships between potential insurance customers and the company.
Contact
Quito, Pichincha, Ecuador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and built relationships in insurance and legal contexts
Sales and Appointment SchedulingIntermediate
Conducted cold calls and scheduled meetings with potential clients
Legal Assistance and InterpretationIntermediate
Worked as a legal assistant and Spanish-English corporate interpreter
Communication SkillsAdvanced
Effectively communicated with clients, colleagues, and legal professionals in multiple roles
Summary
Experienced in customer service, sales, legal assistance, and interpretation with a background in legal training.
Key Achievements
- Scheduled appointments for insurance agents, facilitating client interactions
- Provided quality customer service by identifying client needs and building relationships
- Gained multi-disciplinary experience including legal assistance, sales, and interpretation
Skills
Customer ServiceSales and Appointment SchedulingLegal Assistance and InterpretationCommunication Skills
Published on CazVid - Jul 3, 2025