Roberto - Operations Coordinator ... | Video Resume - CazVid

Roberto - Operations Coordinator at Greif Industrial Packaging

Guatemala City, Guatemala, Guatemalaen

Led safety and quality initiatives at Greif, enhancing industrial safety protocols and achieving compliance standards.

Streamlined operational processes, reducing costs and increasing efficiency across multiple departments.

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Summary

Versatile professional with expertise in industrial operations, safety compliance, and customer service. Skilled in data analysis and process optimization, committed to operational excellence.

Key Achievements

Implemented OPEX strategies that improved productivity and operational excellence.
Provided exceptional customer service support, enhancing client satisfaction at TELUS International.
Advised on digital marketing strategies, contributing to brand growth at RITFLY.

Skills

Operations ManagementAdvanced

Expertise in coordinating operational activities, optimizing processes, and ensuring safety and quality standards.

Customer ServiceIntermediate

Skilled in managing client relationships and delivering solutions to enhance customer satisfaction.

Data Analysis & ToolsAdvanced

Proficient in Excel, MiniTab, and FlexSim for data analysis, process simulation, and reporting.

Communication & CollaborationIntermediate

Effective communicator with experience collaborating across teams and departments.

Languages

INGLÉS

Experience

COORDINADOR OPERACIONES HSEQ

GREIF, EMBALAJES INDUSTRIALES

CALIDAD. SEGURIDAD INDUSTRIAL. OPEX

SERVICIO AL CLIENTE - OPERACIONES I Y OPERACIONES II

TELUS INTERNATIONAL

ASESOR COMERCIAL

AGENCIA DE MARKETING DIGITAL RITFLY

Education

UNIVERSIDAD DE SAN CARLOS DE GUATEMALA (CUNOC)

Ingeniería Industrial

Completed 2021

COLEGIO SAN MARCOS

Maestro de Educación Primaria

Completed 2013

I.N.E.E.B.O.O. SAN PEDRO SAC., S.M.

Ciclo Básico

Completed 2010

E.O.V. NO. 1 ̈FELIPE RODRIGUEZ ̈

Nivel Primario

Completed 2007

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