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Robert
Customer Service Representative with Extensive Call Center Experience
Video resume
Customer Service Representative
Hi, my name is Robert , I'm currently living in the Dominican republic, I'm seeking to work remotely from home. I have a vast experience in the customer service industry, used to work for a few call centers, as a trainer and representative , like Samsung case management, seated reservation app, google Business profile and others.
Contact
Punta Cana, La Altagracia, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and managed customer interactions across various platforms.
Training & DevelopmentIntermediate
Trained new staff and improved team performance in call center environments.
Communication SkillsExpert
Communicated effectively with clients and team members to resolve issues and provide information.
Technical SupportIntermediate
Used multiple platforms such as reservation apps and business profiles to assist customers.
Multilingual SupportBeginner
Basic ability to communicate and support clients in different languages, primarily Spanish and English.
Summary
Experienced customer service representative with call center and training experience, seeking remote work.
Key Achievements
- Worked in multiple call centers including Samsung case management, seated reservation app, and Google Business Profile
- Served as both a customer service representative and trainer, demonstrating role progression
- Gained broad experience in handling diverse customer service platforms and scenarios
Skills
Customer ServiceTraining & DevelopmentCommunication SkillsTechnical SupportMultilingual Support
Published on CazVid - Jul 3, 2025