Rob

Contact

Cancún, Quintana Roo, Mexico

Available on CazVid

Contact via CazVid

Competencies

Microsoft Office SuiteExpert

Demonstrated experience with Microsoft Office Suite.

SlackExpert

Demonstrated experience with Slack.

Microsoft TeamsExpert

Demonstrated experience with Microsoft Teams.

ZoomExpert

Demonstrated experience with Zoom.

Payment Processing SoftwareExpert

Demonstrated experience with Payment Processing Software.

Education

HAVO

Pius X College

Completed 2000

Bachelor’s Degree in Hotel Management

Hoogeschool Notenboom

Completed 2003

Languages

DutchNative

EnglishC2

SpanishB1

Summary

Professional profile

Experience

Virtual receptionist

Smith.ai

Jan 2021 - Present

Handle 100+ inbound calls daily for US businesses, primarily law firms.. Manage intake, appointment scheduling, call transfers, and payment processing.. Maintain detailed client records and call documentation.

Logistics Planner

JCL Logistics

Jan 2014 - Jan 2020

Coordinated transportation schedules and delivery operations.. Served as a communication point between customers, drivers, and internal teams.. Resolved scheduling issues and supported operational continuity.

Assistant Restaurant & Conference Manager

Novotel Eindhoven

Jan 2008 - Jan 2014

Supported daily operations of restaurant, bar, and conference facilities.. Coordinated staffing schedules and supplier relationships.. Assisted in maintaining service quality and operational efficiency.

Skills

Microsoft Office SuiteSlackMicrosoft TeamsZoomPayment Processing Software

Published on CazVid - Sep 9, 2026

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