Experiencia demostrada en Calendar management.
Experiencia demostrada en Appointment coordination.
Experiencia demostrada en Client follow-up.
Experiencia demostrada en Data entry.
Experiencia demostrada en Record keeping.
Perfil profesional
Scheduled 6–7 confirmed appointments per week with warm leads, managing the company's calendar in Google Calendar and confirming team availability before each booking.. Followed up with leads throughout the sales process and stayed in contact after each appointment to support conversion and client satisfaction.. Maintained detailed client records in the CRM and Excel, logging case notes and client details so the team always had accurate, up-to-date information.. Organized a digital filing system for a high volume of client data, making information easy to find and reducing errors.
Managed incoming and outgoing warehouse information, recording shipments and keeping accurate dispatch records.. Tracked delivery routes and reported arrivals and departures in the CRM, uploading roughly 40 packages per incoming route with accurate details.. Coordinated dispatch logistics for approximately 20 packages per day, helping ensure they left on schedule and on the correct route.. Kept clear, up-to-date reports on daily operations for the team.