Richar - Customer Service Specialist with diverse experience in telecom and retail

Asunción, Asunción, Paraguayen

Managed activation and migration of services, including internet and mobile plans, ensuring customer satisfaction.

Handled sales processes, inventory management, invoicing, and collections across multiple roles.

Published on CazVid

Summary

Experienced in customer service, sales, inventory management, and administrative tasks across telecom, retail, and legal settings.

Key Achievements

Performed administrative duties, including managing judicial and governmental procedures, and financial transactions.

Skills

Customer ServiceAdvanced

Provided customer support through service activation, migration, billing inquiries, and equipment management.

Sales and BillingIntermediate

Handled sales, order processing, inventory control, and invoicing in retail and editorial environments.

Administrative & Financial ManagementIntermediate

Managed payments, collections, and maintained records for legal, government, and corporate entities.

Inventory ControlIntermediate

Supervised stock levels, tracked asset movement, and maintained deposit and store inventories.

Legal and Government ProceduresBeginner

Assisted in judicial and administrative processes with various government agencies.

Experience

Servicios de atención al cliente

Millicom S.A

Nov 2008 - Ago 2011

Activación de plan, ciclo de facturación y forma de pagos de facturas (Débito automático o pagos en ventanillas), Migración de servicios (Wimax internet móvil), Impresiones de facturas, detalles de llamadas y mensajes, Venta, cambio y reposición de equipos (teléfonos celulares/Modem), Asignación/Eliminación de servicios (GPRS, Números Favoritos, Seguro de Equipo, números cortos, Activación de roaming, Bloqueo por robo y extravió)

S.A.C/Ventas/Facturacion

Santa Maria Editorial

Feb 2012 - 2019

Recepción de Pedidos, Inventario de Salón y depósito, Ventas, Facturación y cobranzas

Encargado/Caja

Irbull S.A

Mar 2013 - Ene 2019

Control de stock de mercaderías e insumos de Barra y caja, Inventario de depósito y pedidos, Pagos a proveedores, personales y servicios, Apertura y cierre de salón