Ricardo - Operations Manager with 10+ years of sales and team leadership experience

Applied relationship-building, client engagement, and closing skills across diverse industries and sales cycles.

Optimized daily commerce operations, identified procedural challenges, and implemented solutions to enhance efficiency.

Mentored, trained, and motivated teams to improve performance and achieve organizational goals.

Provided specialized support as a shadow teacher, fostering an inclusive environment for students with special needs.

Overseen full scope of day-to-day commerce operations including worker relations, advantage programs, enlistment choice, introduction, execution audits, inspiration, mentoring, and preparing of representatives to create aptitudes and maximize efficiency., Identify process improvements, and procedural challenges and implement appropriate solutions., Develop, maintain, and extend trust to my team, customers, and suppliers., Responsible for achieving sales volume and profits consistent with Company objectives., Responsible for profitability, growth, and direction of all products and sales., Plan, implement and report progress in achieving the sales budget., Create and administer corporate sales programs which include product development, incentive programs, planning, and managing sales meetings, managing, and coordinating all convention activities, and managing Department programs and Company programs., Proficient at cold calling and working through the entire sales cycle with optimal customer service skills.

Taught history and literature to high school grade kids., Acted as shadow teacher to a specific special need child.