Ricardo - Customer Service and Operations Specialist with Diverse Industry Experience

Barquisimeto, Lara, VenezuelaRemoteen

Managed customer service, sales, and inventory prep at Heladería Mi Gran Barquilla.

Led optical services and administrative operations as chief of optical services at Centro Visión Lara.

Published on CazVidOpen to remote

Summary

Experienced in customer service, administrative management, and team coordination across diverse sectors including healthcare, retail, legal, and hospitality.

Key Achievements

Supervised quality control and customer care at RST Installations, enhancing service standards.

Skills

Customer ServiceExpert

Handled customer interactions across multiple roles, ensuring high satisfaction.

Team LeadershipAdvanced

Led teams in various settings, including optical services and camp activities.

Administrative OperationsIntermediate

Managed payroll, claims, scheduling, and documentation for multiple organizations.

Communication and Interpersonal SkillsAdvanced

Utilized bilingual content writing and delicate manners in customer and client interactions.

Technical SkillsIntermediate

Experience

Customer service, inventory prepping, sales manager.

HELADERÍA MI GRAN BARQUILLA

OCT 2017 - JUL 2018

Main assistant, payroll manager, surgical assistant.

INSTITUTO LARENSE DE ESPECIALIDADES OFTALMOLOGICAS

SEP 2018 - MAY 2019

Optometrist, doctor’s assistant, chief of optical services.

CENTRO VISIÓN LARA

MAY 2019 - SEP 2019

Senior guide, coordination assistant , leadership, activities preparator.

CAMPAMENTO LA JUGADA

SEP 2019 - PRESENT

Collections department, claims representative, salesman.

THE MOLD MAN. INC

OCT 2022 - MAR 2023

Education

U.E Colegio “San Vicente de Paul”

Completed 2012

U.E Colegio “María de Lourdes Perera”

Completed 2017

Universidad Nacional Experimental Politécnica “Antonio José de Sucre”

Undergraduate Degree in METALLURGICAL ENGINEERING

Completed PRESENT

Universidad “José Antonio Paéz” Nucleo Valencia, Venezuela

Undergraduate Degree in MECHANICAL ENGINEERING

Completed PRESENT

CVI “Centro Venezolano de Ingles” Barquisimeto

Completed 2016

Alliançe Française Barquisimeto

Completed 2019

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This is my profileContact Ricardo

Ricardo - Customer Service and Operations Specialist with Diverse Industry Experience

Summary

Key Achievements

Skills

Experience

Customer service, inventory prepping, sales manager.

Main assistant, payroll manager, surgical assistant.

Optometrist, doctor’s assistant, chief of optical services.

Senior guide, coordination assistant , leadership, activities preparator.

Collections department, claims representative, salesman.

Education

U.E Colegio “San Vicente de Paul”

U.E Colegio “María de Lourdes Perera”

Universidad Nacional Experimental Politécnica “Antonio José de Sucre”

Universidad “José Antonio Paéz” Nucleo Valencia, Venezuela

CVI “Centro Venezolano de Ingles” Barquisimeto

Alliançe Française Barquisimeto

More candidates in this field

Languages

Evictions manager, property manager, customer service representative assistant.

Claim tracker, claims representative, legal assistant.

Customer service representative, schedule manager, public adjuster assistant.

Legal assistant, pre-litigation coordinator.

Virtual assistant , remote assistant for public adjusters, documentation manager.

Claims representative, customer administrator, collections representative, salesman.

Quality control supervisor, customer care, customer service, technical assessment, salesman.

Customer service representative, salesman, appointment setter, virtual assistance.