Ricardo - Market and Operations Specialist with 5+ years of cross-industry experience

Conducts detailed analysis of market patterns and process mapping to support strategic decisions at Bolt Paraguay.

Coordinates and monitors imports, production, supply chain, and inventory in multi-country environments at Eurofarma Paraguay.

Provides remote client support, handles queries, and manages follow-up to ensure customer satisfaction.

Creates weekly and monthly reports using Excel and other tools, supporting operational and financial oversight.

Prepares bilingual due diligence reports aligned with FCPA and UKBA for enterprise clients in Latin America.

Analysis of market specific patterns., Process mapping., Compliance check with weekly metrics., Outsource team assignments monitoring., Quality assurance., Support for customers, suppliers and partners.

Customer support and follow-up of queries from different clients., Support for the billing area, and collection management., 100% remote assistance for clients in Kansas City (MO, USA).

Production planning and control., Coordination and monitoring of imports from Brazil, Argentina, Uruguay, and Colombia., Local and international supply purchases., Administration and verification of inventory., Management and monitoring of collections., Control of administrative processes, and...

Due diligence reports, in English, of Latin American and Caribbean enterprises, based on the U.S. Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA), for clients in the US and France.

English classes to groups of children, teenagers and adults in 3 to 4 months courses., Students follow-up., Spreadsheets and report-cards management.

International and local invoicing., Financial and Logistical support., Schedule appointments., Daily, weekly and monthly Excel reports., Organize and maintain clients’ files., Follow-up processes., Use of internal platforms.