This is my profileContact via CazVidRicardo
Customer assistance
Contact
Medellín, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExperto
Provided customer assistance and support across various industries including automotive, retail, and telecommunications.
Sales AssistanceIntermedio
Supported sales activities and customer engagement in retail and automotive sectors.
Logistics CoordinationIntermedio
Directed dispatch and fleet management operations for logistics companies.
Bilingual CommunicationIntermedio
Communicated effectively in bilingual environments during customer service and campaign roles.
Cross-SellingIntermedio
Performed cross-sale activities to promote additional services and products.
Education
Colegio Franciscano Del Virrey Solis
Completed 2012
Universidad Pontificia Bolivariana
Completed 2022
Languages
EnglishC1
SpanishNative
Summary
Experienced in customer assistance, sales support, and logistics coordination across automotive, retail, and telecommunications industries.
Key Achievements
- Assisted customers in showcasing new BMW and Mini Cooper vehicles at AUTOGERMANAS AS
- Supported sales activities at CLOSETienda, enhancing customer experience
- Managed logistics and dispatch operations for Nordstrom Bilingual Campaign
Experience
Customer assistance
AUTOGERMANAS AS
04/2015 - 12/2015
4 days per week onsite helping customer and showing out brand new cars for sale BMW, Minicooper, Sales Assistance on weekends
Sales representative
CLOSETienda
05/2016 - 12/2016
Renovating hotels
House Of Floors
10/2017 - 12/2019
Waiter
The Leroy House
02/2020 - 08/2020
Customer service and cross sale representative
TELEPERFORMANCE
06/2021 - 01/2022
Customer Service Representative
Billingual Campaign - AT&T
02/2022 - 07/2022
Freight Brokerage/Truck Dispatch
Bilingual Campaign – HelloFresh
Customer service representative
Solvo Gloval
Logistics Coordinator / Dispatch Coordinator / Fleet manager
Billingual Campaign - Nordstrom
Skills
Customer ServiceSales AssistanceLogistics CoordinationBilingual CommunicationCross-Selling
Published on CazVid - May 17, 2026