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Competencies
Demonstrated experience with Companionship and emotional support.
Demonstrated experience with Assisting with ADLs.
Demonstrated experience with Vehicle maintenance.
Demonstrated experience with Oil change.
Demonstrated experience with Great communication skills.
Education
Summary
Professional profile
Experience
PCA Personal Care Assistant
Provide compassionate, person-centered assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, mobility, and meal preparation.. Support clients in maintaining independence while ensuring their comfort, dignity, privacy, and safety.. Assist with safe transfers, positioning, ambulation, and other mobility needs.. Observe clients for changes in physical condition, behavior, or daily functioning and communicate concerns appropriately.. Provide companionship and emotional support while building positive and professional relationships with clients and families.. Maintain a clean, organized, and safe living environment to reduce potential safety hazards.. Follow established care plans, routines, and safety procedures while respecting each client's individual needs and preferences.. Demonstrate patience, dependability, active listening, problem-solving, and strong communication skills in a direct-care environment.
Manager
Managed daily automotive service center operations while maintaining high standards for customer service, productivity, safety, and quality.. Supervised and supported automotive technicians, assigned daily work, monitored workflow, and helped ensure services were completed accurately and on time.. Assisted customers by identifying vehicle concerns, explaining recommended repairs and maintenance, preparing estimates, and answering questions about services.. Used strong automotive knowledge to recommend appropriate maintenance and repair services based on vehicle condition and customer needs.. Managed customer appointments, work orders, service schedules, and repair status updates to maintain an efficient workflow.. Helped drive sales by educating customers about preventative maintenance, tires, brakes, oil services, and other automotive repair needs.. Maintained inventory levels for automotive parts, tires, supplies, and shop materials and coordinated ordering when necessary.. Handled customer concerns and resolved service issues professionally to maintain customer satisfaction and build long-term relationships.. Monitored sales performance, service goals, labor productivity, and other operational metrics.. Assisted with employee training, coaching, scheduling, and performance expectations.. Ensured technicians followed company procedures, workplace safety requirements, and proper automotive service practices.. Managed cash transactions, deposits, invoices, and other administrative responsibilities associated with daily store operations.. Maintained a clean, organized, and professional service center environment.
Assistant Sales Manager
Assisted guests with any questions or problems they had about inventory or membership discrepancies.. Reviewed membership to guest ratio coming into the gym while finding ways to have our fellow gym members stay and find purpose in exercise.. Counted inventory every week while ordering our replacements for the supplies.. Performed team meetings to converse with staff about anything and keep morale high.
Customer Service Representative
Resolved complaints and kept the establishment in a positive standpoint to maximize customer satisfaction.. Processed Ticket orders while verifying information with customers.. Informed customers about the organization's products and services to provide a celebrated experience.
Upper Bay Technician and Lower Bay Technician
Recommended quality products and services to ensure customer satisfaction while increasing revenue.. Communicated major issues and gave efficient solutions to daily inconveniences.. Performed Oil Changes, Tire Rotations, Brake and Rotor change as well.