Rhea

Demonstrated experience with AI Data Annotation.

Demonstrated experience with Quality Review.

Demonstrated experience with Data Entry.

Demonstrated experience with Virtual Administrative Support.

Demonstrated experience with VLOOKUP.

Labeled, categorized, and validated large datasets for AI and machine learning model training.. Performed text, image, and content annotation based on detailed project guidelines.. Conducted quality checks to ensure high annotation accuracy and consistency.. Met strict productivity and quality benchmarks in a remote, task-based environment.. Followed data privacy and confidentiality standards across all projects.. Collaborated with project leads to clarify guidelines and improve annotation quality.

Reviewed and filtered user-generated content based on platform policies and community guidelines.. Collaborated with global policy teams to adjust and improve moderation rules.. Used AI tools to streamline workflows and improve moderation accuracy.

Analyzed large datasets to uncover trends and drive efficiency improvements.. Created weekly and monthly performance reports using Excel (VLOOKUP, Pivot Tables).. Designed PowerPoint presentations to communicate findings to managers.. Identified and corrected data entry errors, improving data accuracy by 30%.

Handled outbound customer inquiries, complaints, and account issues.. Documented customer interactions and ensured timely case resolution.. Maintained high customer satisfaction scores through active listening and efficient problem-solving.