Dedicated professional with experience in customer service, quality assurance, procurement, and field operations across financial, service, and manufacturing sectors. Skilled in monitoring, process management, and vendor evaluation, with a focus on improving operational efficiency.
Handled customer inquiries and requests efficiently in financial and service industries.
Conducted agent monitoring and provided actionable feedback to improve service quality.
Managed purchase processes, supplier evaluation, and order validation to ensure supply chain efficiency.
Performed fumigation, disinfection, and field-related operational activities.
CORFIN CORPORACION FINANCIERA C.A.
Gestionar solicitudes de cobro de tarjeta de credito, Realizar llamadas
PRC ASISTA 333.
Gestionar solicitudes de clientes, Atender llamadas
PRC ASISTA 333.
Realizar monitoreos a asesores en operaciones, Dar feedback, Realizar planes de acción para mejorar la calidad del servicio
FUMINTEGRAL C.A
Fumigar casas, apartamentos, Desinfección de espacios
IMPRENTA DE LA CULTURA
Administracion de empresas
Bachiller
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Supported transportation and inventory management tasks in printing and general service environments.
Transporte y almacen
TECNOLOGY JONAH
Realizar, controlar y validar las compras de productos o servicios, Generar y seguir órdenes de compra de acuerdo a las necesidades, Calificar y evaluar proveedores