Experienced in customer service with strong bilingual communication skills in English and Spanish, trained in technical IT support and customer care.
Delivered customer support via call centers, demonstrating empathy and problem-solving skills.
Proficiently communicated in English and Spanish, effectively assisting customers in both languages.
Have basic technical understanding of network services and IT support, applied in customer interactions.
Adapted quickly to roles in different call center environments and completed relevant training courses.
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Exhibited excellent lexical proficiency in both English and Spanish for effective communication.
