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Renee
BPO Expert with 15+ Years in Customer Support & Sales
Video resume
BPO expert/ Interpreterand Translator
I have over 15 years of experience in the BPO industry, I worked in sales Inbound and outbound, Tech suport, and Customer service ,I have 4 years of experience working as a Trainer and Developer of New talent and have experience as a Translator and Interpreter
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered high-quality customer support in inbound and outbound call centers, ensuring customer satisfaction.
Sales & Tech SupportAdvanced
Conducted sales and technical assistance, resolving issues and driving revenue growth.
Training & DevelopmentAdvanced
Trained new employees, enhancing team skills and onboarding efficiency.
Translation & InterpretationIntermediate
Provided translation and interpretation services in medical and legal contexts.
BPO OperationsExpert
Extensive experience managing and executing call center operations across multiple domains.
Summary
Experienced BPO professional with over 15 years in customer support, sales, training, and translation.
Key Achievements
- Accumulated over 15 years of experience in BPO call center operations including sales, tech support, and customer service.
- Led training programs for new talent over a period of 4 years, developing workforce capabilities.
- Provided translation and interpretation services for medical and legal sectors for over one year.
Skills
Customer ServiceSales & Tech SupportTraining & DevelopmentTranslation & InterpretationBPO Operations
Published on CazVid - Jul 3, 2025