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Customer Support Specialist with diverse experience in retail, hospitality, and aviation
Contact
Competencies
Delivered customer support via phone, email, and social media, ensuring satisfaction and issue resolution.
Provided interpretation services, including medical and emergency communications, facilitating clear information exchange.
Managed cash register operations, supported in bar and cocktail preparation, and organized files at Restobar.
Supported account statement evaluations, tax preparations, and applicant evaluations, demonstrating administrative competence.
Utilized Microsoft Office for documentation and supported social media marketing efforts.
Education
Languages
Summary
Experienced in customer service, interpretation, and retail operations across diverse settings, with strong communication skills.
Key Achievements
- Handled cash register operations and customer service at Restobar, supporting daily opening, closing, and social media marketing.
- Provided interpretation services for medical and emergency calls during internship at Propio.
- Supported customer service operations through inbound and outbound calls, email, and software applications at Andes Business Group.
Experience
Customer Support and Cash Register
Opening and closure of cash register, Support on the bar and cocktail preparing, Files organization, Evaluation of account statements of delinquent clients, Support in preparing taxes, Evaluation of applicants for sponsorship and/or commercial contracts, Marketing in social media, Support in the customer service area
Internship
Internship
Customer Service Representative
Inbound/outbound live calls for customer service, Customer support service through text and email., Software knowledge for a real estate business.
Interpreter
Interpretation services., Medical interpretation., Emergency calls