Office Coordinator / Clinical Intake & Practice Support
Demonstrated experience with Client Intake.
Demonstrated experience with Biopsychosocial Interviewing.
Demonstrated experience with Clinical Documentation.
Demonstrated experience with DAP Notes.
Demonstrated experience with Psychosocial Histories.
Office Coordinator / Clinical Intake & Practice Support open to new opportunities
Conducted client intake and biopsychosocial interviewing; gathered presenting concerns and coordinated scheduling, insurance benefit information, resources, referrals, and communication with outside providers.. Prepared and maintained extensive clinical documentation, including DAP notes, intake documentation, psychosocial histories, and treatment plans, while participating in supervised case conceptualization.. Helped oversee clinical documentation and record quality, supporting accurate, complete, and consistent client records.. Coordinated the practice transition to SimplePractice by manually transferring client records from the previous system and conducting a comprehensive cross-check to verify that clients and records were accurately accounted for.. Collaborated with practice leadership in developing and writing the practice operations manual, documenting administrative and clinical workflows, office procedures, policies, onboarding materials, and standardized processes.. Served on the clinician interview panel alongside practice leadership, taking an active role in candidate interviews and evaluation, reviewing requested note-taking samples, and participating in post-interview discussions and hiring decisions.. Co-facilitated a psychoeducational group with practice leadership, collaboratively researching and selecting group topics, developing psychoeducational content, identifying relevant readings, preparing participant emails and discussion questions, and sharing responsibility for group facilitation.. Participated in individual and group supervision and supported case-related coordination and day-to-day private-practice operations.
Participated in telephone-based intakes with individuals experiencing homelessness as part of a coordinated intake team.. Gathered information used to complete biopsychosocial forms while team members documented responses and reviewed available background information.
Advocated for and mentored students with disabilities and helped coordinate academic accommodations and accessibility services.. Managed confidential records and testing accommodations, developed office procedures, trained staff, and provided administrative support.
Manage client and vendor relationships, inventory, website updates, customer service, and order fulfillment for an independent design business.
Handled customer service, scheduled assignments, coordinated guest check-ins, maintained New York apartments, and performed apartment inspections.
Handled calls and appointments, data entry, filing, email correspondence, website updates, court documents, client bills, and follow-up on accident medical reports.
Supported customer service and office operations, prepared travel itineraries, confirmed bookings, assisted with promotional materials, collected timesheets, and performed administrative duties.
Trained employees, managed daily retail tasks, merchandising and inventory, customer service, and vendor/client relationships.
Provided customer service, organized merchandise and seasonal displays, ordered merchandise, trained employees, and assigned staff tasks.