CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
R

Refiloe

Customer Service and Hygiene Control Specialist with diverse operational experience

Contact

Johannesburg, Gauteng, South Africa
Available on CazVid
Contact via CazVid

Competencies

Customer Service SkillsIntermediate

Responded to customer questions and resolved complaints, ensuring positive customer experiences.

Hygiene ControlIntermediate

Ensured cleanliness and hygiene standards in workplace environments at Supercare service.

Office AdministrationBeginner

Performed basic administrative tasks, including email and telephone etiquette, using Google Suite.

Communication SkillsIntermediate

Effectively communicated with customers and team members, facilitating smooth operations.

Education

Certificate
Affinity Business School
Completed 23/11/24
Grade 12
buhlebuzile Secondary School
Completed 2018

Languages

EnglishRead, Write, Speak
SesothoRead, Write, Speak
XhosaRead, Write, Speak
IsizuluRead, Write, Speak

Summary

Dedicated professional experienced in customer service, environment hygiene, and office administration. Proven ability to handle inquiries, resolve complaints, and maintain clean workspaces effectively.

Key Achievements

  • Handled customer inquiries and complaints efficiently at Dial n Dine, ensuring customer satisfaction.
  • Processed orders and provided comprehensive product information, supporting business operations.
  • Maintained a clean and safe environment consistently as Hygiene Controller, adhering to hygiene standards.

Experience

Customer service

Dial n Dine
Feb 2021 - Dec 2022

Listen and respond to customers questions, Work with customers to resolve complaints, Process orders, Provide information about an organization’s products and services

Hygiene controller

Supercare service
Nov 2023 - Mar 2024

Ensure that the environment is always clean at all times for people to work

Skills

Customer Service SkillsHygiene ControlOffice AdministrationCommunication Skills
Published on CazVid - May 17, 2026
Contact Refiloe