Rayyan

Demonstrated experience with Guest Relations & Customer Service.

Demonstrated experience with Hotel & Hospitality Operations.

Demonstrated experience with Clear Verbal & Written Communication.

Demonstrated experience with Problem-Solving & Decision-Making Under Pressure.

Demonstrated experience with Time Management, Prioritization & Organization.

Delivered attentive, professional guest service across front-of-house and hospitality operations, supporting high guest satisfaction.. Handled guest inquiries and complaints calmly and professionally, resolving issues promptly and maintaining service standards.. Collaborated with team members across departments to keep daily operations running smoothly and on schedule.. Prioritized and organized daily tasks to consistently meet deadlines in a fast-paced environment.. Applied basic financial handling skills, including accurate billing/cash handling and adherence to budget procedures.. Used MS Office tools (Word, Excel, PowerPoint) and email daily for administrative tasks and internal communication.