Dedicated customer service specialist with extensive experience in client relations, digital tools, and team leadership. Adept at improving processes and driving customer satisfaction across diverse industries.
Expertise in resolving client issues efficiently, ensuring high satisfaction and retention.
Proven ability to lead groups, communicate effectively, and manage diverse teams.
Skilled in using Canva and other digital tools to enhance engagement and content quality.
Strong organizational skills ensuring timely delivery of tasks and project efficiency.
Secundaria Técnica No. 9
Delivered classroom instruction while managing groups and developing strong communication and leadership skills.. Integrated digital tools to improve learning engagement.
Best Buy México
Provided customer support, handled product inquiries, and resolved service issues while maintaining high satisfaction levels.
AT&T
Assisted customers with service issues and account support using CRM systems and structured troubleshooting processes.
Blockbuster
Delivered in-person customer service, managed memberships, and handled inventory operations.
Bachelor's Degree
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