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Randy
Call Center Professional with 10 Years of Customer Service Experience
Video resume
CSR , Interpreter, Tech and Collections
I'm the type of person that's always active and ready to get to work. Like to help people and learn from them.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and solutions to customers, ensuring satisfaction and issue resolution.
Collections & RetentionAdvanced
Handled account collections and customer retention strategies within call center operations.
Interpretation (Medical & Legal)Expert
Certified interpreter providing medical and legal language translation and assistance.
Financial ConsultationIntermediate
Served as a financial expert, leveraging industry knowledge to advise clients.
Summary
Experienced call center professional with a decade of expertise in customer support, collections, and specialized interpretation.
Key Achievements
- Gained extensive experience across customer service, retention, collections, and financial consulting roles over 10 years.
- Certified as a medical and legal interpreter, expanding multilingual and specialized communication skills.
- Progressed from general customer service to specialized roles including financial expert and interpreter.
Skills
Customer ServiceCollections & RetentionInterpretation (Medical & Legal)Financial Consultation
Published on CazVid - Jul 3, 2025