Experienced professional specializing in cosmetic compliance, data management, and customer service with over 4 years in diverse roles. Proven ability to ensure regulatory adherence and optimize communication workflows.
Applied knowledge of cosmetic standards and international regulations to ensure product compliance.
Performed data entry, validation, and analysis using Excel and Oracle for supply chain and production processes.
Handled customer inquiries and managed order processing and appointment scheduling efficiently.
Prepared certificates, ingredient lists, and raw material documentation for product registration and compliance.
Oxygen Development
Conducted compliance reviews of ingredients based on cosmetic standards and international regulations., Prepared statements and certifications based on ingredient reviews., Provided ingredient lists to customers., Supplied customers with necessary raw material documentation and compliance...
Oxygen Development
Conducted code creation and data entry processes for packaging, raw materials, formulas, routings, and finished goods using Oracle., Ensured accuracy and correctness of data prior to entry., Created TBOMs (Technical Bills of Materials) for the assembly process of finished goods., Participated in...
SPI Jostens
Received and reviewed orders for entry., Entered orders (customer information, product type, details, and pricing) using AS400., Communicated with the customer department via email regarding any order inquiries or issues.
Contact Center Dominicana (CCD)
Bachelor Degree
Descubre otros profesionales con experiencia similar
Utilized communication platforms and teamwork skills to coordinate with suppliers, customers, and internal departments.
Conducted outbound and inbound calls to schedule patient appointments., Reviewed the system to process appointment requests from patients who were unable to contact us directly., Rescheduled appointments for patients who missed or were unable to attend their exams.
Data Vimenca
Handled inbound calls to create money transfers for Western Union customers., Assisted customers via inbound calls to correct typos or errors in existing money transfer transactions., Handled inbound calls to process payment transfers from Western Union customers to companies.
