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Raul

Remote Dispatcher with 5+ years in Logistics and Customer Service

Video resume

Remote Dispatcher with 5+ years in Logistics and Customer Service
Please record a video speaking in English about your experience.

Contact

Ahuachapán, Ahuachapán, El Salvador
Available on CazVid
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Competencies

Project SupervisionAdvanced

Supervised construction and maintenance projects, ensuring quality, safety, and timely delivery.

Customer ServiceAdvanced

Resolved customer inquiries and technical issues effectively, achieving performance goals for satisfaction and resolution.

Technical DraftingIntermediate

Prepared technical drawings and layouts for construction and installation projects, collaborating with drafting teams.

Office SoftwareAdvanced

Utilized Microsoft Office applications and AutoCAD for data management, planning, and detailed technical documentation.

Maintenance ManagementAdvanced

Led maintenance operations across multiple branches and industrial facilities, ensuring operational efficiency.

Education

ARCHITECTURE
Universidad José Máas Delgado
Completed 2020
HIGHSCHOOL
Colegio Suizo Salvadoreno
2004
HIGHSCHOOL
Liceo Salvadoreno
2003
SEMINAR AUTOCAD 1 and 2
UJMD
2006

Languages

Spanish
EnglishAdvanced
FrenchBeginner

Summary

Dedicated professional with extensive experience in project supervision, maintenance, technical drafting, and customer service. Skilled in coordinating multidisciplinary teams, managing projects, and utilizing technical tools to improve workflow and efficiency. Proven ability to handle multiple...

Key Achievements

  • Supervised the construction of a 1500 sqm industrial warehouse, overseeing project progress and compliance.
  • Managed maintenance and remodeling of multiple branches, including complete remodeling processes from start to finish.
  • Collaborated in drafting technical drawings and producing detailed shop drawings, improving project accuracy.

Experience

ADMINISTRATION ASSISTANT

AURISSA
2006 - 2006

Responsible for elaboration of Excel sheets for claims and follow ups for late payments., Digitalization of insurance policies.

APPRAISAL ASSISTANT

RUDY SOLARES
2007 - 2007

Responsible for the survey of lands and preparation of real estate folders for evaluation by claims and manage of insurance policies.

CUSTOMER SERVICE REPRESENTATIVE

TELUS INTERNATIONAL
2011 - 2015

Resolved customer inquiries and technical issues for a communication company., Delivered troubleshooting for connectivity, hardware, and software problems., Met performance goals, including customer satisfaction and resolution times.

PROJECT COORDINATOR ASSISTANT

ARYMA S.A de C.V.
2015 - 2019

In charge of the coordination of personnel and compliance with the work program/schedule, in different projects, with many quality and safety standards applied at an international level.

MAINTENANCE MANAGER

MEROPIS S.A. DE C.V.
2019 - 2020

In charge of maintenance of 28 branches of Depósito de Telas., Responsible for maintenance of San Andrés Industrial Park., Responsible for opening new branches of Depósito de Telas., Complete remodeling process until the opening of a new branch.

WINDOW AND DOOR INSTALLATION SUPERVISOR

TECNOLOGY BUILING PRODUCTS / DALLAS, TX.
2021 - 2021

Responsible of the supervision for the proper installation of Windows and doors., Elaboration of blueprints for its installation.

PROJECT SUPERVISOR

EXPORT SALVA II
2022 - 2022

In charge of supervising the construction of an Industrial Warehouse of 1500 sqm., In charge of carrying out the proper supervision also of the construction company.

ON-SITE MANAGER

CONSTRUSERVICES
2023 - 2024

DRAFTING DEPARTMENT

B N L CABINETS
2024 - 2025

Collaborate with the drafting department to produce accurate shop drawings., Prepare technical drawings and layouts as part of the drafting department.

Skills

Project SupervisionCustomer ServiceTechnical DraftingOffice SoftwareMaintenance Management
Published on CazVid - May 17, 2026
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