This is my profileContact via CazVid
Rafael
Customer Service Representative with 2+ years in call centers
Video resume
Customer service
My Jobs duties were customer cervice i talke calls from romdom People with issues with extra charges on theor Credit card or other situación such as bad experiences on bad stays that ghe guest had and i líder to be proactive when am with ghe guest or customer
Contact
Santa Ana, Santa Ana, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance to customers with billing issues, complaints, and service concerns.
Communication SkillsIntermediate
Communicated effectively with customers, demonstrating politeness and clarity.
Problem SolvingIntermediate
Proactively addressed customer issues, seeking solutions to enhance their experience.
AdaptabilityBeginner
Open to learning new skills and adapting to various customer service scenarios.
Summary
Experienced in handling customer calls, resolving issues, and providing polite, proactive support.
Key Achievements
- Handled customer calls addressing issues related to billing and service experiences
- Demonstrated politeness and proactive problem-solving during customer interactions
- Gained experience in resolving diverse customer concerns in a fast-paced environment
Skills
Customer ServiceCommunication SkillsProblem SolvingAdaptability
Published on CazVid - Jul 3, 2025