Rafael - Sales and Customer Service Specialist with 7+ years experience

San Rafael del Yuma, La Altagracia, Santo Domingoen

Handled on-site and remote customer service roles over 7 years, demonstrating adaptability.

Engaged in lead generation activities, contributing to sales pipelines.

Published on CazVidVideo interview available

Summary

Experienced in providing sales and customer support in call center environments, with expertise in lead generation and troubleshooting.

Provided troubleshooting support for Samsung products, enhancing customer satisfaction.

SalesIntermediate

Experience in cold calling and helping clients switch gas and electricity providers.

Customer ServiceAdvanced

Provided customer support for various products and services, both on-site and remotely.

Lead GenerationIntermediate

Performed activities to identify and qualify potential customers for sales opportunities.

Troubleshooting SupportIntermediate

Assisted customers with troubleshooting Samsung electronic products.

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