This is my profileContact via CazVid
Rafael
Legal Assistant with 2 years of customer service and training experience
Video resume
LEGAL ASSISTANT
LEGAL ASSISTANT
Contact
Santiago de Querétaro, Querétaro de Arteaga, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to clients, ensuring their needs are met effectively.
Team SupervisionIntermediate
Managed and guided team members to achieve performance targets and maintain quality standards.
Training & DevelopmentIntermediate
Developed and delivered training programs for new employees, enhancing team skills.
Communication SkillsIntermediate
Facilitated clear and effective communication between team members and clients.
Summary
A dedicated professional with two years of experience in customer service, team supervision, and staff training, seeking a legal assistant role.
Key Achievements
- Progressed from agent to supervisor and trainer within Teleperformance
- Gained comprehensive experience in customer service and team leadership
- Successfully trained new staff, demonstrating communication and mentorship skills
Skills
Customer ServiceTeam SupervisionTraining & DevelopmentCommunication Skills
Published on CazVid - May 17, 2026