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Rafael
Virtual Assistant with Customer Service & Sales Expertise
Video resume
Virtual Assistant Spanish-English
My name is Rafael, I have plenty of experience on customer service and sales. These experiences allowed me to develop an strong sales profile.nI believe my greatest strenght is being observant, as it allows me to identify what's needed in random situations and to direct my proactivity efficiently
Contact
Lima, Lima Province, Peru
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided quality support to clients in call center environments, addressing inquiries effectively.
Active ListeningIntermediate
Practiced attentive listening to understand client needs and objections without showing stress.
Sales & CommunicationIntermediate
Utilized sales techniques and clear communication to engage clients and direct interactions efficiently.
Observational SkillsIntermediate
Leveraged strong observation to identify situations' needs and respond proactively.
Summary
Experienced call center professional fluent in Spanish and English, specializing in customer service and sales with strong observational skills.
Key Achievements
- Developed strong customer service and sales skills through extensive call center experience.
- Demonstrated observant nature to efficiently identify needs and adapt proactively in various situations.
- Enhanced communication skills in bilingual Spanish-English environment, improving interaction quality.
Skills
Customer ServiceActive ListeningSales & CommunicationObservational Skills
Published on CazVid - Jul 3, 2025