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Facilities Management Leader with 10+ years in service delivery and client relations
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Competencies
Directed facilities operations, ensuring service quality, compliance, and sustainability across client sites.
Managed client interactions to ensure high satisfaction, retention, and prompt issue resolution.
Ensured operational adherence to safety and environmental standards through audits and policy implementation.
Developed and implemented operational strategies to support service delivery and operational efficiency.
Led sustainability initiatives by integrating eco-friendly practices into daily operations.
Education
Summary
Experienced Chief Liaison Officer specializing in integrated facilities management, compliance, and sustainability. Skilled in operational strategies, client relations, and team leadership to deliver high-quality services.
Key Achievements
- Led operational strategies at Tsebo Group, improving service efficiency and client satisfaction across multiple locations.
- Managed compliance with ISO standards and HSE regulations, ensuring safety and sustainability in facilities operations.
- Directed integrated facilities services, including cleaning, catering, security, and maintenance, fostering sustainability initiatives.
Experience
Chief Liaison Officer
Oversee integrated facilities management services, including cleaning, catering, security, and maintenance across multiple client sites., Develop and implement operational strategies to enhance service delivery and cost efficiency., Manage client relationships to ensure satisfaction and retention...
Storeman
Received and inspected goods, ensuring accuracy in quantity and quality., Managed inventory systems and maintained accurate stock records., Organized stock storage for optimal space utilization and FIFO compliance., Ensured compliance with health, safety, and cleanliness standards., Monitored stock...