Experienced bilingual customer service specialist with over five years of supporting diverse projects across multiple industries, including tech, medical, and financial sectors.
Provided support and assistance to customers across various industries to ensure satisfaction and issue resolution.
Fluent in Spanish and English, facilitating effective communication in multicultural environments.
Handled sales processes and billing inquiries, including credit card services and financial transactions.
Assisted customers with technical issues and medical service inquiries, expanding support expertise.
Provided interpretation between Spanish and English in customer interactions and support scenarios.