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Sales Consultant with 6+ years in Retail and Customer Service
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Competencies
Skilled in engaging with customers, understanding needs, and delivering excellent service.
Effective in conveying information clearly and professionally in retail and support roles.
Capable of managing multiple tasks such as stock management and record keeping efficiently.
Able to identify issues quickly and implement effective solutions in fast-paced environments.
Proficient in MS Word, Excel, PowerPoint, and Outlook for various administrative tasks.
Education
Languages
Summary
Dedicated retail professional with over 6 years in sales, customer service, and store operations. Proven ability to meet targets, deliver exceptional service, and adapt to diverse roles.
Key Achievements
- Consistently met and exceeded sales targets at Foschini and Mobicel.
- Provided exceptional after-sales support, enhancing customer satisfaction.
- Maintained organized store displays and stock levels, improving shopping experience.
- Developed strong communication and problem-solving skills through diverse retail roles.
- Demonstrated adaptability by handling multiple roles from sales to cashier and cleaner.
Experience
Sales Consultant (Learnership)
Promote and sell Mobicel products. Process sales and keep records. Provide after-sales support. Assist customers with product selection
Sales Consultant
Assist customers with product selection and purchases. Promote sales and meet monthly targets. Maintain store displays and stock levels. Process payments and handle returns. Deliver excellent customer service
Cashier / Packer / Cleaner
Take orders for food and beverage items and verify orders. Provide customers with information on add-ons and upsize availability in a bid to upsell food items. Provide customers with order time and payment information and process cash and credit card transactions. Relay orders to the kitchen area and assist in preparing them during slow hours. Pack prepared orders and ensure that all condiments such as sauces and ketchup are put in the bag