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Competencies
Demonstrated experience with Attention to Detail.
Demonstrated experience with Process Improvement.
Demonstrated experience with English Proficiency.
Demonstrated experience with Fast Typing.
Demonstrated experience with Office Pack (Word, Excel, PowerPoint).
Education
Languages
Experience
COLLECTIONS AND FRAUD ANALYST
Conducted several investigations by tracing and identifying different fraud patterns., Shared best practices with newer members of the team, acting as a mentor and coach.
TRAINER & QA REPRESENTATIVE
Stood out as a reliable, concise and assertive interpreter., Acted as a tutor for new hires and FTEs to hone their English skills.
ASK-HR
Responsible for inquiries from employees regarding different topics related to their employment., Assistance with tax withholding and tax return process.
ENGLISH TEACHING
Planned improvement lessons and assessment methods to evaluate student’s skills., Mentoring and feedback sessions to calibrate the lessons learned.