Pranav - Customer Support Specialist with 4+ years in Telecom Industry

Delivered high-quality customer support through multiple communication channels.

Provided troubleshooting and assistance for telecom products and services.

Effectively communicated technical information to customers and team members.

Utilized CRM systems to track customer interactions and document support cases.

Learned and practiced Tally ERP/Tally Prime., Worked on sales, purchase, payment, receipt entries., Practiced GST billing and basic GST calculation., Learned TDS basics, voucher entries, and ledger creation., Assisted in bank reconciliation and day-to-day bookkeeping tasks.

Managed a team specializing in videography, photography, and editing, ensuring smooth collaboration and efficient workflows., Conducted photoshoots at various events like weddings, birthdays, ring ceremonies, and baby showers., Met client expectations by capturing compelling images that reflected the essence of each event, demonstrating a clear understanding of client needs., Edited photos and created albums with proficiency, showcasing the ability to enhance visual narratives through post production., Applied creative modifications to consistently elevate the quality and aesthetic appeal of images.