This is my profileContact via CazVidPontsho
Customer Service and Team Support Specialist with diverse experience in hospitality, education, and community projects
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Competencies
Effectively conveys information and actively listens to foster understanding and teamwork.
Builds positive relationships and collaborates well with colleagues and clients.
Identifies issues promptly and develops practical solutions to overcome challenges.
Prioritizes tasks efficiently to meet deadlines in dynamic environments.
Works collaboratively within teams to achieve common goals and improve outcomes.
Education
Languages
Summary
Pontsho is a motivated individual with a background in customer service, educational support, and community projects. Skilled in communication, teamwork, and problem-solving, committed to delivering effective solutions and fostering positive environments.
Key Achievements
- Provided exceptional service to over 50 customers daily as a Restaurant & Cocktail Waiter, enhancing guest satisfaction.
- Assisted in creating an efficient school environment by supporting teachers and administrative tasks at BEEI PHASE 5 School.
- Streamlined logistics operations by managing the loading and unloading of examination papers at the Department of Education.
- Completed a Human Resource Management N6 Certificate, demonstrating commitment to professional development.
Experience
Restaurant & Cocktail Waiter
Served Food and Beverages in the Resort's Restaurant and the Bar.. Served +/-50 customers per day.
BEEI PHASE 5 School Assistant
Assisted teachers to make the school environment more work effective.
Examination Assistant
Offloading and Loading truck with Question and Answer papers.