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Ponezhil

Customer Relationship Officer at IIFL Samasta Finance Limited

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Coimbatore, Tamil Nadu, India
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Competencies

Customer ServiceAdvanced

Expertise in managing customer inquiries and resolving issues effectively.

Good CommunicationAdvanced

Proficient in verbal and written communication, ensuring clarity and understanding.

Computer KnowledgeIntermediate

Skilled in using various software applications for data management and reporting.

Cash HandlingAdvanced

Experienced in accurate cash handling and processing transactions efficiently.

Team WorkIntermediate

Collaborative team player, fostering a positive work environment.

Education

B.Com
Higher Secondary
SSLC

Languages

Tamil
English

Summary

Dedicated Customer Relationship Officer with a proven track record in enhancing customer experiences and streamlining operations.

Key Achievements

  • Successfully enhanced customer satisfaction ratings by implementing feedback systems.
  • Streamlined cash handling procedures, reducing discrepancies by 20%.
  • Developed training materials for new hires, improving onboarding efficiency.

Experience

Customer Relationship Officer (CRO)

IIFL Samasta Finance Limited

Skills

Customer ServiceGood CommunicationComputer KnowledgeCash HandlingTeam Work
Published on CazVid - May 16, 2026
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