Placida - Resort Assistant General Manager

Experiencia demostrada en Guest Experience.

Experiencia demostrada en Team Coordination.

Experiencia demostrada en English.

Experiencia demostrada en Spanish.

Experiencia demostrada en Russian.

Managed day-to-day operations of a boutique hospitality property, ensuring smooth coordination of guest services and operational activities.. Oversaw reservations, guest arrivals and departures, special requests, and resolution of guest concerns.. Coordinated housekeeping and service providers to maintain property standards and operational readiness.. Supported staff scheduling, daily assignments, and communication between operational functions.. Managed inventory, supplies, purchasing follow-up, and operational records.. Responded to operational issues and guest needs in a timely and professional manner.. Maintained a personalized guest experience appropriate to a boutique hospitality environment.. Worked independently and made day-to-day operational decisions while maintaining communication with property ownership/management.

Provide administrative and operational support to senior leadership.. Coordinate communications, documentation, scheduling, and follow-up across multiple activities.. Support communication with clients, staff, and external contacts in English and Spanish.. Handle sensitive information with professionalism and discretion.. Provide translation and interpretation support when required.

Provided professional Spanish-English interpretation in high-volume, client-facing environments.. Communicated accurately and professionally with individuals from diverse cultural backgrounds.. Managed multiple conversations and priorities while maintaining confidentiality and service standards.

Supported management and administration of organizational activities.. Coordinated communications, schedules, events, and external relationships.. Assisted with operational planning and day-to-day administrative responsibilities.. Worked with multicultural stakeholders and international contacts.