Dedicated logistics coordinator and customer service expert with a proven track record in retail management, language instruction, and international logistics coordination. Skilled in operations management, communication, and team collaboration.
Extensive experience coordinating trucking schedules, communications, and documentation for logistics companies.
Provided effective client communication and issue resolution in retail and service environments.
Managed inventory for store operations and supported warehouse activities.
Developed and implemented English courses for beginners and diverse learners.
Collaborated across production teams and external stakeholders to meet operational goals.
Mister Dog
Managed day-to-day store operations, including inventory control, sales, and customer service., Handled client communications and resolved customer issues effectively., Ensured smooth logistics for product deliveries and restocking.
Freelance
Designed and implemented an English course aimed at simplifying the learning process for beginners., Provided one-on-one and group lessons, adapting materials for different learning styles., Enhanced students’ conversational and written English through interactive sessions.
MCI
Coordinated logistics for truck transportation, ensuring efficient scheduling and timely deliveries., Managed communications between drivers, clients, and dispatch teams to prevent delays., Handled documentation and reporting for transport operations in an international context.
Akzo Nobel
Assisted in production processes within a leading global paints and coatings company., Supported quality control and ensured adherence to safety and efficiency standards., Collaborated with cross-functional teams to meet production deadlines.
Komatsu
Supported logistics operations, including inventory management and warehouse coordination., Assisted with the reception and organization of machinery parts.
Diploma
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