Philasande - Data Analyst with 5 years of experience in market research and data visualization

Proficient in analyzing large datasets to extract insights for business decision-making.

Skilled in creating visual reports using Tableau and Power BI to communicate findings effectively.

Experience in designing surveys and questionnaires to optimize data collection processes.

Expert in using R and SPSS for statistical analysis and modeling tasks.

Delivered exceptional customer service, resolving queries and issues promptly, Utilized strong communication and problem-solving skills to troubleshoot and resolve customer complaints, Collaborated with team to drive performance improvement and shared best practices, Met and exceeded performance targets, including customer satisfaction and first call resolution, Developed strong product knowledge to provide accurate solutions to customer inquiries