Pheaha - Software Engineer with 5 years of full-stack development experience

Used extensively in building responsive client-side interfaces and Node.js backend services.

Developed dynamic web applications with reusable components and modern UI features.

Designed and implemented APIs for client-server communication, ensuring secure and scalable data exchange.

Managed relational databases such as MySQL and PostgreSQL for application data storage.

Escalate customer queries to the right departments, Answering suppliers and customers calls and emails, Updating company records, Ensuring sales are closed properly, Placing orders and preparing documents, Performing fundamental accounting and transactions, Operating and maintaining office machines, including computers and printers, Resolving technical issues with office equipment and placing service calls depending on the requirements

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship), Receive and process warehouse stock products (pick, unload, label, store), Perform inventory controls and keep quality standards high for audits, Keep a clean and safe working environment and optimise space utilisation, Complete diary logs into inventory, Report any discrepancies, Communicate and cooperate with supervisors and coworkers, Operate and maintain preventively warehouse forklift and equipment, Follow quality service standards and comply with procedures, rules and regulations

Assist customers to make choices, Capture orders properly for sales, Ensure service turnaround time of orders is maintained, Maintain an accurate balanced cash till by following all cash handling procedures, Communicate with customers respectfully, Data Entry: Recording essential information, Escalation Management: If an issue cannot be resolved at the first level, escalating it to the appropriate department, Problem Solving: Identifying student’s needs, analyzing issues, and finding effective solutions to ensure students’ satisfaction