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Peterson
Customer Service Representative with Diverse Teaching & Communication Skills
Video resume
Customer service Rep
Employment
Contact
Santiago de los Caballeros, Santiago Province, Dominican Republic
Open to remote
Available on CazVid
Competencies
Computer SkillsIntermediate
Utilized computer graphics and general computer skills in various roles, supporting visual and operational tasks.
TeamworkIntermediate
Collaborated effectively within teams across different organizations and roles to achieve common objectives.
Quality ManagementIntermediate
Completed a diploma in quality management, applied principles to ensure service standards and process improvements.
Education
Graduate student
English In Mind (EIM)
Completed 2017
Learning Interpreting and Translating
West Indies Institute
Completed 2016
Languages
Englishxxx
Spanishxx
Frenchxxx
Creolexxx
Summary
Versatile professional with extensive teaching experience, language skills, and a background in quality management, specializing in customer support and communication.
Key Achievements
- Held multiple teaching positions across various educational institutions.
- Gained experience in language translation and communication roles at Vessel’s of Mercy International and LLS Language Line Solutions.
- Completed a diploma in quality management, enhancing professional skills in service quality.
Experience
Trip Leader
English In Mind (EIM)
2014 - Present
Translator
Vessel’s of Mercy International
2011 - 2017
Teacher
Institution Mixte le Meridien (IMM) and Institution Mixte André Siméus (IMAS)
2010 - 2012
Teacher
Collège Universitaire Caraibe (CUC)
2014 - 2017
Prof
Centre Universitaire Moderne d’Haiti (CUMOH)
2018 - 2018
Skills
Computer SkillsTeamworkQuality Management
Published on CazVid - May 17, 2026