Peach

Demonstrated experience with Fraud Detection & Prevention.

Demonstrated experience with Dispute Resolution for Visa and Mastercard.

Demonstrated experience with Risk Assessments Mitigation.

Demonstrated experience with Problem-solving skills.

Demonstrated experience with Organization and time management skills.

Handled escalation calls for fraud and dispute department. Compliance and Reporting: Ensure that all associate is calibrated with all regulatory guidelines. Risk mitigation & Problem solving Manage a high volume of caseload of escalation fraud and dispute inquiries, making critical decisions to resolve complex financial discrepancies and prevent further exposure.. Conducted in-depth investigation into complex credit card fraud and dispute cases

MAS BTS Connection support Specialist is responsible in managing and maintaining the electronic data connections between ADP system and third-party vendors for major business clients.. This role evolves ensuring the seamless and accurate transmission of data, troubleshooting issues, and providing technical expertise to both internal teams and external clients.