This is my profileContact via CazVidPawan
Coustomer Service Associate
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Communication Skills.
Demonstrated experience with Hindi.
Demonstrated experience with English.
Demonstrated experience with MS Office.
Education
Languages
Summary
View Pawan's professional profile on CazVid.
Experience
Coustomer Service Associate
Handled inbound customer calls for SBI banking services and resolved account-related queries., Assisted customers with issues related to transactions, card services, and online banking., Maintained customer records and updated CRM system accurately., Met daily targets for call resolution time and customer satisfaction scores., Communicated professionally in both Hindi and English based on customer needs.
Office Clerk -BHEL Supplier
Maintained office records and assisted with invoice and billing documentation., Performed daily data entry and prepared reports using MS Office., Supported office operations including file management and vendor coordination., Helped with stock and inventory records in coordination with the store team.