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Branch Sales & Service Manager at Old Mutual Finance
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Competencies
Proven ability to drive sales, foster customer loyalty, and enhance client engagement.
Deep understanding of financial services, enabling effective cross-selling and consulting.
Experienced in managing teams and coordinating sales efforts to meet organizational goals.
Skilled in streamlining sales and financing workflows for better efficiency and accuracy.
Education
Summary
Branch Sales & Service Manager with over 10 years at Old Mutual Finance, specializing in sales growth, customer relations, and financial product expertise. Adept at leading teams and optimizing processes to drive organizational success.
Key Achievements
- Consistently exceeded monthly sales targets, driving revenue growth
- Built and maintained strong customer relationships, enhancing client retention
- Supported cross-selling of diverse financial products, increasing product penetration
- Streamlined sales and financing processes, improving operational efficiency
Experience
Branch Sales & Service Manager
Support consultant to cross sell financial products. Achieved and exceeded monthly sales targets. Built and maintained strong customer relationships. Handled sales paperwork and financing processes of loans.. Followed up with leads and previous clients to generate repeat business. Provided excellent customer service. Processed sales transactions and handled customer queries. Supported sales team in meeting daily, weekly and monthly targets set.. Maintain branch profitability and expenses.