Demonstrated experience with Customer Experience Focused Problem Resolution.
Demonstrated experience with KPIs and Dashboards.
Demonstrated experience with Cost Savings.
Demonstrated experience with AI Driven QA Processes.
Prolec
Strategic Supply Chain Leadership, cost analysis, follow up claims and root cause analysis., Ensure document compliance (Bill of Landing, Origin and Quality Certificates, etc), on-time deliveries, and route monitoring with the end customer (air, land or sea)., CX Improvements through processes, tools and workflows by tracking core KPI’s., Contract Compliance, Team Administration, Warehouse Administration and Production Planning.
Linde
Inventory, cost analysis and KPI Management., Manage procurement documentation, CTPAT, reports, and supplier records effectively., Continuous improvement initiatives related to procurement processes with risk identification and mitigation., Data analysis based on inventory and product consumption., Correct assignation of PFA’s, monitor product shipments via air, land or sea.
Linde
Applied TPM (Total Productivity Management) methodology to maximize productivity and operational efficiency., QA sessions to ensure visibility, identify customer needs, expectations and gaps., Guaranteed document compliance and standards based on customer requirements., Participate in audits with cross-functional teams to present root cause analysis with corrective action recommendations to ensure security and excel the customer’s experience.
Master’s in Engineering
Lean Six Sigma Black Belt Certification
Bachelor's Degree in International Tourism
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Demonstrated experience with SAP.
Cemex
Applied Lean Six Sigma Black Belt methodology to optimize fuel consumption, optimize Processes| and reduce waste., Conducted end-to-end operational process mapping, identifying risk areas and redesigning strategies to increase efficiency., SAP Implemented preventive process controls to reduce operational losses.